Q: Do charge for estimates?
A: No. Just give us a call to schedule a free design consultation and estimate.
Q: Does the estimate include take down too?
A: Yes. Our goal is to give you an amazing, magical display with almost zero stress or effort on your part. Our full service package includes custom design consultation, professional installation, service during the season, take down and storage.
Q: Do I own the lights?
A: You own the lights and they are yours to keep. However, holiday lights and decorations can take up a tremendous amount of storage space in your home. In an effort to make the holidays as magical and stress free as possible, our full service package includes storage of your lights at our facility until time to put them up again next year.
Q: What areas do you serve?
A: We bring holiday magic to homes and businesses throughout Southeast Texas including: Beaumont; Port Arthur; Nederland; Port Neches; Groves; Orange; Vidor; Bridge City; Mauriceville; Lumberton; Silsbee; Sour Lake; Kountze; Buna; Kirbyville; Jasper; Woodville.
Q: Are you insured?
A: Yes. We are fully insured for your protection. Beware of any uninsured Christmas decorator.
Q: Do the lights have a warranty?
A: Everything we sell, install and store is guaranteed for four seasons.
Q: Do you charge for service calls?
A: Every product we sell, install and store is guaranteed for four seasons. This includes free service calls with a 48 hour response time except for Christmas Eve and Christmas Day.
Q: Do you take credit cards?
A: Yes. We accept all major credit cards, local checks or cash.
Q: How much does your service cost?
A: Normally our decorating packages range anywhere between $500 for a basic small home to upwards of thousands of dollars for an extravagant display. Just give us a call and we will create a magical display to fit your budget.
Q: Can you hang lights I already have?
A: No. Because we guarantee our products and work, we only install the pro-grade lights and décor we sell.
Q: Do you sell the same lights I can buy at local discount stores?
A: No. We only sell the highest quality, professional grade lights and décor. Our products are vastly superior in quality and appearance to anything at local discount stores.